Hi All!
Hoping so much that someone can help us. Going to try to post the short version of this long issue.
We purchased a brand new 2017 Arctic Cat Crew Cab HDX in Jan. of 2018 for use at our cabin. It was still snowy so didn't get to use it until May for a couple of weeks. A forest fire and evacuations meant no use again. Finally, mid-summer we were able to use it to go on trails, travel to fishing holes, etc. We didn't do any climbing, mudding, or any other heavy duty use. We drove it maybe 15 times and put 547 miles on it.
Our HDX quit running. We took it back to our dealer for repairs. The mechanic found that the air intake box is too close to the engine. The heat from the engine warps the box thus allowing dust into the engine. Our engine was ruined. Thankfully, we had a few days left of our warranty. Arctic Cat sent a new engine which was installed, however they couldn't get an air intake box because a new prototype was being manufactured. Arctic Cat suggested that we put on the same intake box. You can guess that we are concerned that we would have the same issue with dirt getting into engine again - and be out of warranty.
Last week, we were told a new prototype isn't going to be developed after all. They made some improvements to the air intake box that they hope will take care of the issue. We are so nervous to have it put on only to have the same issue happen.
Has anyone else had the same issue? Suggestions?
Thanks in advance.
Hoping so much that someone can help us. Going to try to post the short version of this long issue.
We purchased a brand new 2017 Arctic Cat Crew Cab HDX in Jan. of 2018 for use at our cabin. It was still snowy so didn't get to use it until May for a couple of weeks. A forest fire and evacuations meant no use again. Finally, mid-summer we were able to use it to go on trails, travel to fishing holes, etc. We didn't do any climbing, mudding, or any other heavy duty use. We drove it maybe 15 times and put 547 miles on it.
Our HDX quit running. We took it back to our dealer for repairs. The mechanic found that the air intake box is too close to the engine. The heat from the engine warps the box thus allowing dust into the engine. Our engine was ruined. Thankfully, we had a few days left of our warranty. Arctic Cat sent a new engine which was installed, however they couldn't get an air intake box because a new prototype was being manufactured. Arctic Cat suggested that we put on the same intake box. You can guess that we are concerned that we would have the same issue with dirt getting into engine again - and be out of warranty.
Last week, we were told a new prototype isn't going to be developed after all. They made some improvements to the air intake box that they hope will take care of the issue. We are so nervous to have it put on only to have the same issue happen.
Has anyone else had the same issue? Suggestions?
Thanks in advance.